Documentation Solutions For Experts by Experts
At Informed Solutions, our mission is to put the right
information in the right hands before your customer needs it.
What We Do
Technical Writing
Technical documentation written by technical experts.
The vision for Informed Solutions was born with the realization that Technical Writers are not engineers, Technical Engineers are not writers, and Technicians and Operators are neither. This can lead to significant gaps in documentation connecting the “how to do it” with the “why it is important” all while understanding the challenges of the end users in the field.
Our services are intended to create practical and meaningful product documentation, while minimizing the interactions between the technical team and the writers. Our expertise allows us to identify and fill gaps with minimal interruption to the technical team’s daily tasks.
Documentation Consulting
We can review your existing materials and help you develop and implement an improvement plan.
Offering a thorough, well-written product documentation package is more than just handing over a binder of schematics and parts diagrams. Delivering key information to the end-user about the proper operation and maintenance of your product is critical to maximizing reliability and, ultimately, your company’s reputation. Having the right information, readily available to your customers can result in better performance longevity of the product, which saves time and money for you and your customers. Our extensive experience in first-line, field-facing support has offered us a unique understanding of the gaps that exist in many documents and the unnecessary burdens this places on your technical team.
Technical Solutions
With decades of hands-on experience in OFS operations, maintenance, new product development, manufacturing, and commercial product sustaining, we go beyond traditional technical writing.
If you have a tough issue, or simply don’t have time to find a solution, let us help you.
Why Choose Us?
Partner with Informed Solutions to produce clear, precise, and practical technical documents - because your documentation should work as hard as you do.
- We hold a thorough understanding of the challenges faced when producing and managing documentation
- Document production is always approached with the mindset of the intended audience
- Our extensive experience will reduce back-and-forth revision, improving efficiencies
- Ease the load of your technical staff to let them focus on their core duties
- We offer affordable and flexible pricing - per hour or per project
- Other various technical services are available on request